What is a user account?
A user account is a user that would be able to login and manage tickets, update the knowledge base, etc.. Public user accounts are never limited.
Can I upgrade my account later? Yes, you can always choose to add more users in the future to your existing license.
What is premium support? Our premium support includes web based, phone, and live chat technical support along with access to upgrades.
What are the requirements? A web server with PHP & MySQL is required for the downloaded version.
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