Last Updated: 9/12/2016
|Collection of Information||Information You Provide to UsWe collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, fill out a form, interact with message board, apply for a job, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, and any other information you choose to provide. We or a designated third party may collect payment and credit card information when you subscribe to our paid Services or purchase additional services.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Integrations with Other Services
You may have the option of integrating our Services with other services, technologies or platforms on your desktop, permitted websites and/or your mobile phone. For example, we may offer you widgets that have countdowns to various launches. These integrations may require you to input personal information or access or use personal information. These integrations may (i) check for updates automatically and transmit your information to their server and/or engine; (ii) send information entered into or accessed by the technology to its server and/or engine; and (iii) be visible to the public if embedded on publicly available webpages (such as social networking webpages), depending on the policies of that website.
Connecting Your Email Account
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, we may collect information about you from third parties, including but not limited to social media sites, identity verification services, credit bureaus, mailing list providers and publicly available sources.
|Use of Information||We may use information about you for various purposes, including to:
ActiveCampaign is based in the United States and the information we collect is governed by U.S. law. By being an ActiveCampaign customer and otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
|Access||You can view and update the personal information associated with your account at any time by logging into your account. If you need assistance accessing or modifying your personal information or wish to delete your personal information, please email us at firstname.lastname@example.org|
|Security||ActiveCampaign takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.|
|EU-US Privacy Shield||In connection with ActiveCampaign’s processing of personal data it receives from the EU (“EU Data”), ActiveCampaign adheres to the EU-U.S. Privacy Shield Framework Principles issued by the U.S. Department of Commerce (the “Principles”). For more information about the Principles, please visit the Department of Commerce’s Privacy Shield website.Please direct any inquiries or complaints regarding our compliance with the Principles to the point of contact listed in the “Contact Us” section below. If we do not resolve your complaint, you may submit your complaint free of charge to JAMS using this link: https://www.jamsadr.com/eu-us-privacy-shield, ActiveCampaign’s designated Privacy Shield dispute resolution provider. Under certain conditions specified by the Principles, you may also be able to invoke binding arbitration to resolve your complaint. ActiveCampaign is subject to the investigatory and enforcement powers of the FTC. If ActiveCampaign shares EU data with a third-party service provider that processes the data solely on ActiveCampaign’s behalf, then Company will be liable for that third party’s processing of EU Data in violation of the Principles, unless can prove that it is not responsible for the event giving rise to the damage.|