Posts Tagged ‘usability’
1-2-All 5.0 Feature Preview
In: Email Marketing
5 Jan 2009While we are still working on 1-2-All 5.0 – we would like to share a couple of the changes and improvements that will be delivered in this next version. This is our largest product update to date (across our entire product line) so there is a lot of information to cover. This post is just [...]
Rethinking Cron Management…
12 Dec 2008As we are developing the new versions of both 1-2-All and SupportTrio we have put a great amount of detail into usability. The term usability is often used to simply describe the user interface. But, the term encompasses a much larger area of software development.
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- Tags: cron, development, SupportTrio, usability
KnowledgeBuilder 3.0 – Beta coming soon…
In: Product Updates
9 Jul 2008It has been a while since the last major update of KnowledgeBuilder. For the last couple of months we have been working on a major update. A core part of this update is a complete rewrite of KnowledgeBuilder’s backend.
We’ve optimized the database to handle much more data with greater speed, no more slow pages when [...]
1-2-All 5.0 – Let us know what you want…
In: Email Marketing
8 Jul 2008We are in the process of starting work for 1-2-All 5.0. This will be a major update to the 1-2-All Email Marketing product.
Many updates and new features have already been planned. You can expect a great deal of improvement in managing the entire system (all users/lists), many usability updates, and many new features that will [...]
1-2-All Message Archive Redesign (Screenshots)
In: Email Marketing
3 Jan 2008We have been working on a large structural and design change to the 1-2-All message archive page. We plan to eliminate alot of the common annoyances with this page and introduce a number of time saving features. It has been a while since the archive page has seen any design update. We [...]
1-2-All User Interface – Give Us Your Feedback
In: Email Marketing
7 Nov 2007We are planning on making some changes and updating some areas visually for 1-2-All.
What section would you like to have looked into? Do you think a rework is needed for reports? How about the sending process? Let us know any areas that you or your clients currently find confusing or that [...]
SwiftTraction Projects and Actions
In: Product Updates
3 Aug 2007The SwiftTraction Beta got another new report today along the same lines as yesterday’s addition. This one displays a comparison of the times that each of your users has spent performing a particular action, and compares that time to any estimates you’ve alloted for the Action.
While our test data isn’t extremely comprehensive at the moment, [...]
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- Tags: campaign, copy, development, new, report, support, usability
New Site Design
In: General
12 Jul 2007Today we deployed our new site design.
This is the first phase of changes to our site. We aimed to improve the flow and structure of the site to make your browsing experience a happy and easy experience. Another significant change is in regards to our support center where we changed how the “support [...]
SupportTrio CSS Update
In: Product Updates
17 May 2007We just released SupportTrio 2.63.2 and it introduces a rather handy new “feature.” With the latest version the public side is entirely CSS based. That should help a lot with template customizations and upgrading SupportTrio (with customizations kept). We also added an extended Reset Desk feature that now allows you to choose what part of [...]
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- Tags: campaign, db, email, new, Questions, support, SupportTrio, usability
Updates to the 1-2-All Interface
In: Email Marketing
30 Aug 20061-2-All 4.52.7 has been released. While it is a minor release we have a number of design & interface updates that you should notice.
The largest change with the latest update would have to be the new style of navigation. No longer do we have the rollover navigation utilizing the horizontal sub-navigation. Many [...]
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- Tags: campaign, new, php, Subscribers, support, usability
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