Posts Tagged ‘live chat software’
How to make web-based support work
In: Customer Service
3 Apr 2008A lot of people wonder if they can really make web-based support work for their business. Will clients tolerate having to do everything online, waiting for replies to their tickets, wondering about the response time? Don’t people just want to talk to you on the phone?
When it comes right down to it, web-based support is [...]
Some New Live Chat Auto-Invite Graphics
In: Product Updates
12 Feb 2008Here are a couple of new auto-invite graphics that you can now use with ActiveCampaign Live Chat Software. You can view all of our graphics available on our graphics page. If you have any suggestions or comments let us know!
Download This Auto Invite
Download This Auto Invite
- No Comments
- Tags: campaign, download, live chat, live chat software, new, php
Live Chat Update – Faster, less resource-intensive…
In: Product Updates
16 Oct 2007We just released the latest version of Live Chat Software and Live Chat Desktop.
This new version of Live Chat has been in testing for some time and has shown a significant increase in speed and reduction in used resources on the server. Both the web and desktop clients have been updated with these [...]
- No Comments
- Tags: download, live chat, live chat software, new, speed
Live Chat Software – New Version 1.4
In: General
6 Feb 2007We just released Live Chat version 1.4. Feature wise you will have a couple newly added items – but the big change is the admin interface.
The interface has been changed to be similar to our other products in the ActiveCampaign product line.
Learn more about TrioLive at:
Live Chat Software (self-hosted version)
Hosted Live Chat Service
New Live Chat Web and Desktop
In: Product Updates
8 Nov 2006We’ve just released a new version of our Live Chat web software (1.36) along with its Desktop client (1.03). In the web version, we’ve implemented quite a few optimizations to increase speed, particularly with visitors checking in with the server via tracking, and we’re excited about that. But the Desktop client, which hasn’t [...]
- No Comments
- Tags: download, live chat, live chat software, new, software, speed
New version of Live Chat
In: General
30 Oct 2006A new version of ActiveCampaign Live Chat Software, version 1.34, has been released today. Along with many other changes, a good deal of memory optimizations have been committed that should lessen the load on your web server. With Live Chat’s Desktop application maturing as well, it’s a good time to upgrade to the [...]
- No Comments
- Tags: live chat, live chat software, Memory, new, TrioLive, upgrade
Live Chat Desktop Beta
In: General
25 Sep 2006Live Chat Desktop Beta 1 is now available for download. Existing Live Chat clients can download the desktop beta by clicking here.
A number of clients have asked if we will follow others and make the desktop application a paid add-on. Our simple answer is no. Live Chat desktop will be freely available for [...]
- No Comments
- Tags: campaign, db, download, live chat, live chat software, php, support
Live Chat on the Desktop
In: Product Updates
16 Aug 2006One of the projects we’re working on at the office is a desktop version of Live Chat’s operator console. Those who use Live Chat are likely to use it extensively (certainly we use it extensively), so having a dedicated desktop version of the operator console makes a lot of sense.
One thing about the standalone [...]
- (3) Comments
- Tags: campaign, live chat, live chat software, Memory, php, sending, support
Live Chat for Affiliates
In: Affiliates
18 Jul 2006New product lines mean additional opportunities to generate revenue through our affiliate program. Our latest product solution was heavily anticipated before it was released. It was heavily sought after by our existing clients even before the product was announced. Not only is it an exciting stand alone product, it integrates well with one of our [...]
Live Chat Released
In: Product Updates
13 Jul 2006ActiveCampaign Live Chat Software ( a powerful web based live help solution that offers real-time messaging for sales, support, or internal communication ) was released as 1.0 Stable recently. There are a number of great features included with the initial release of Live Chat. To glance through all of the available options I would suggest [...]
- No Comments
- Tags: campaign, communication, help desk, live chat, live chat software, php, pricing, Sales, support
Categories
- Affiliates (14)
- Customer Service (4)
- Email Marketing (141)
- General (64)
- Marketing (8)
- Product Updates (87)
- Programming (12)
- Sales (11)
- Small Business (8)
- Surveys & Research (19)