Posts Tagged ‘knowledge management’
New Spanish Language Files For Knowledge Management
In: Product Updates
23 Oct 2008We are now including a set of Spanish language files for Knowledge Management. A special thanks to Ramon for contributing this.
You can get the language files by downloading the latest version of Knowledge Management.
Let us know if you have any questions!
- No Comments
- Tags: campaign, download, knowledge management, new, php, Questions, support
New & Updated Login Connections
In: Product Updates
22 Oct 2008Help Desk & Knowledge Management both support external login connections. This means that you can easily integrate Help Desk and/or Knowledge Management with pretty much any external database/login system!
Here is our updated list of login connections that we now have available:
LDAP / ActiveDirectory
Joomla
PHPBB3
SimpleMachines Forum
vBulletin
Any other external ActiveCampaign product
If you need any assistance with creating your [...]
- No Comments
- Tags: campaign, external login, help desk, joomla, knowledge management, new, php, phpbb, support
Knowledge Management 3.0
In: Product Updates
20 Aug 2008Knowledge Management 3 has been released. If you haven’t heard what’s new, go ahead and review the list of new features.
I’ll touch on some of the interesting ones here.
Let’s face it. It’s hard to get excited about knowledge base software. But that doesn’t mean it can’t be made into an intelligent, well-designed product. Knowledge Management [...]
- No Comments
- Tags: campaign, Content, kb, knowledge management, new, php, software, support
Knowledge Management 3.0 – Beta coming soon…
In: Product Updates
9 Jul 2008It has been a while since the last major update of Knowledge Management. For the last couple of months we have been working on a major update. A core part of this update is a complete rewrite of Knowledge Management’s backend.
We’ve optimized the database to handle much more data with greater speed, no more slow [...]
- (1) Comment
- Tags: campaign, Content, knowledge management, new, optimize, php, speed, usability
The urge to rewrite software
In: Programming
28 Mar 2008Having previously been a programmer myself, I can attest to very real and maddening phenomenon that affects nearly everyone in this line of work: the urge to rewrite. It comes on hard and fast, usually immediately after finishing a piece of software. Sometimes it even comes on smack in the middle of your efforts.
The reason [...]
Knowledge Management 2.60.22
In: Product Updates
8 Jun 2006We have just released a new version of ActiveCampaign Knowledge Management!
We have added a couple of very important bug fixes.
And after a longer period of time, we have added a new feature called “Index”.
Feature works like this:
Now you can add words into “Index” feature the same way you are adding Terms to Glossary Terms. The [...]
- No Comments
- Tags: knowledge management, new, php, support, upgrade
Knowledge Management 2.60.21 Released
In: Product Updates
26 May 2006A new (stand-alone) version of Knowledge Management has been released. The highlights are fixes for category administration bugs (deleting and moving them), as well as a bug in counting licensed users. A few display bugs were fixed. There were no changes made to the database — however, if you have 2.60.20, it’s [...]
Help Desk Software 2.50 Released
In: Product Updates
25 Jan 2006ActiveCampaign Help Desk Software 2.5 has officially been released. We have had several very successful beta testing months and the stability of 2.5 is apparent.
There were a lot of changes with version 2.5 of our popular customer service software. The rewrite was a complete rewrite of the entire code base. Developed for [...]
Help Desk Software 2.5 RC 1
In: Product Updates
19 Dec 2005ActiveCampaign Help Desk Software 2.5 has entered the release candidate stage.
Help Desk Software 2.5 is a large update to the already popular customer service software. ActiveCampaign Help Desk Software is still the powerful ticketing/email management/knowledge management tool, but we have now extended those features even further.
With such options including:
- New search page.
- Custom Statuses Now [...]
Web software case studies
In: Email Marketing| General
18 Aug 2005A very interesting thing we’re working on in the marketing department is writing case studies about our exceptionally successful clientele. I recently completed the newest case study, which explains how Backpacker Tours Australia uses ActiveCampaign Email Marketing to target niche markets, resulting in a loyal following of thrill-seekers and leisure-time travelers alike.
A lot of businesses, [...]
Categories
- Affiliates (14)
- Customer Service (4)
- Email Marketing (141)
- General (64)
- Marketing (8)
- Product Updates (87)
- Programming (12)
- Sales (11)
- Small Business (8)
- Surveys & Research (19)