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	<title>ActiveCampaign Email Marketing Blog &#187; e-mail marketing</title>
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	<description>Email marketing blog discussing email marketing features, deliverability, new marketing ideas, and more.</description>
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		<title>How to build your subscriber list&#8230; Offline</title>
		<link>http://www.activecampaign.com/blog/how-to-build-your-subscriber-list-offline/</link>
		<comments>http://www.activecampaign.com/blog/how-to-build-your-subscriber-list-offline/#comments</comments>
		<pubDate>Fri, 21 Nov 2008 21:46:15 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[direct email marketing]]></category>
		<category><![CDATA[e-mail marketing]]></category>
		<category><![CDATA[email campaigns]]></category>
		<category><![CDATA[email marketing campaigns]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[new]]></category>
		<category><![CDATA[services]]></category>
		<category><![CDATA[Subscribers]]></category>

		<guid isPermaLink="false">http://www.activecampaign.com/blog/2008/11/21/how-to-build-your-subscriber-list-offline/</guid>
		<description><![CDATA[Many business owners fail to realize what an excellent opportunity email marketing provides for developing lasting relationships with customers and potential customers who you meet offline. In much the same way that regular mailings can keep visitors coming back to your web site, they can also keep visitors coming back to your brick &#38; mortar [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Many business owners fail to realize what an <em>excellent opportunity email marketing provides</em> for developing lasting relationships with customers and potential customers who you meet offline. In much the same way that regular mailings can keep visitors coming back to your web site, they can also keep visitors coming back to your brick &amp; mortar location. Regular e-mail contact with offline customers also provides all the other benefits of <a href="http://www.activecampaign.com/email-marketing/">email marketing</a> to online clients: increased brand recognition, improved familiarity and trust, and an opportunity for you to expand the perceived usefulness of your products and services.<span id="more-248"></span></p>
<p>There are a near infinite variety of ways in which you can recruit mailing list subscribers offline, and the ways that are appropriate for your business will depend on the opportunities for interacting with clients that your business normally affords you. For example, if you run a retail business, it is both simple and highly effective to simply place a signup sheet on the counter. An even better tactic is to ask each customer if they would like to sign up for your e-mail list as they are checking out.</p>
<p>If you work with clients over longer-term projects or in a business-to-business setting, there are even more strategies you can employ to encourage contacts to sign up for your mailing list. One very simple way to do this is to advertise your newsletter on your business card. Just a few words describing the information you provide in the mailings and a URL to sign up at will draw more subscribers than you might expect, and they will tend to be very high-quality and high-converting subscribers.</p>
<p>These days it is standard practice to send a follow-up e-mail to a new contact, and this is a perfect opportunity to mention your newsletter in a way that can come across as more helpful than self-promoting. You should also very seriously consider adding a small advertisement for your newsletter to your e-mail signature and also onto your letterhead and invoices. This way everyone you come in contact with in a professional capacity will become aware of the additional information that you provide, which in turn will keep them aware of your products and services.</p>
<p>Any event at which you are speaking or presenting information is also a fantastic opportunity to build up your mailing list. Let your audience know what you provide through the list and why it will be helpful to them. Then simply pass around a signup sheet or collect business cards for people that would like to subscribe. These are methods of generating highly qualified leads that will pay off greatly in the long term. Follow this link for more <a href="http://www.activecampaign.com/email-marketing/articles/">email marketing tips</a>.</p>
]]></content:encoded>
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		<item>
		<title>Tips on how to use email marketing during a slow economy</title>
		<link>http://www.activecampaign.com/blog/tips-on-how-to-use-email-marketing-during-a-slow-economy/</link>
		<comments>http://www.activecampaign.com/blog/tips-on-how-to-use-email-marketing-during-a-slow-economy/#comments</comments>
		<pubDate>Fri, 07 Nov 2008 22:54:30 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[e-mail marketing]]></category>
		<category><![CDATA[email copywriting]]></category>
		<category><![CDATA[email design]]></category>

		<guid isPermaLink="false">http://www.activecampaign.com/blog/2008/11/07/tips-on-how-to-use-email-marketing-during-a-slow-economy/</guid>
		<description><![CDATA[Email marketing is one of the most effective and versatile methods for marketing your business during an economic recession. Its low cost and ease of implementation make it ideal for small and growing businesses as well as larger and more established organizations. The unique flexibility of this marketing platform also allows for a greater degree [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Email marketing is one of the most effective and versatile methods for marketing your business during an economic recession. Its low cost and ease of implementation make it ideal for small and growing businesses as well as larger and more established organizations. The unique flexibility of this marketing platform also allows for a greater degree of experimentation and accountability than other options. As long as you utilize good <a href="http://www.activecampaign.com/email-marketing/design/">email design</a> and <a href="http://www.activecampaign.com/email-marketing/copywriting/">email copywriting</a>, you can realize excellent results.</p>
<p>Maintaining a regular e-mail contact with your customers helps to builds familiarity and credibility for your business. This is particularly important in times of economic stress because people tend to be more careful about who they spend their money with. When you have an established presence in your customers&#8217; minds, they will feel more comfortable making expenditures on your products or services because they will see you as a consistent and reliable vendor.</p>
<p>A great way to do this setting up an autoresponder series that provides useful, relevant information to each new subscriber over a period of weeks or months. Once you have set up such a series, it literally runs itself, allowing you to effortlessly build trust with your clients by offering them education and advice that reinforces their need to utilize your products and services. You can maximize the benefit of these and other types of mailings by targeting them to specific subgroups within your mailing lists to ensure that every piece of e-mail your clients receive from you applies directly to them.</p>
<p>On top of this, an active mailing list allows you the luxury of instant publicity for your sales and promotions. The messages you send out arrive directly in the inboxes of the people who you already know are most interested in what you have to offer. The benefit of this is two-fold: you will experience a much higher conversion rate with this type of message than less targeted forms of marketing, and will also realize more word-of-mouth advertising due to the increased loyalty that you will see from your mailing list subscribers.</p>
<p>As I have mentioned, cost is also a major advantage of e-mail marketing. By purchasing software products such as ActiveCampaign <a href="http://www.activecampaign.com/email-marketing/">Email Marketing</a>, you can send out unlimited mailings for nothing more than the cost of hosting. There is no need to pay per recipient or per impression as there would be with traditional direct mail or advertising programs. On a shoestring budget and in a relatively short amount of time, you can now achieve the type of reputation that would previously have required years of prohibitively expensive marketing effort. Visit this page for more <a href="http://www.activecampaign.com/email-marketing/articles">email marketing tips</a>.</p>
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		<title>How To Reduce Spam Complaints</title>
		<link>http://www.activecampaign.com/blog/how-to-reduce-spam-complaints/</link>
		<comments>http://www.activecampaign.com/blog/how-to-reduce-spam-complaints/#comments</comments>
		<pubDate>Thu, 06 Nov 2008 21:15:04 +0000</pubDate>
		<dc:creator>Jason VandeBoom</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[campaign]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[deliver]]></category>
		<category><![CDATA[e-mail marketing]]></category>
		<category><![CDATA[Frequency]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[new]]></category>
		<category><![CDATA[optimize]]></category>
		<category><![CDATA[sending]]></category>
		<category><![CDATA[services]]></category>
		<category><![CDATA[spam]]></category>
		<category><![CDATA[Subject Line]]></category>
		<category><![CDATA[Subscribers]]></category>
		<category><![CDATA[Word of Mouth]]></category>

		<guid isPermaLink="false">http://www.activecampaign.com/blog/2008/11/06/how-to-reduce-spam-complaints/</guid>
		<description><![CDATA[One of the keys to success in e-mail marketing is to reduce the number of spam complaints that you receive. Spam complaints can hurt your sender reputation with your ISP or hosting provider. They can even cause you to be blacklisted and  prevent your messages from being delivered to millions of users of popular web [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>One of the keys to success in e-mail marketing is to reduce the number of spam complaints that you receive. Spam complaints can hurt your <a href="http://www.activecampaign.com/email-marketing/sender-reputation/">sender reputation</a> with your ISP or hosting provider. They can even cause you to be <a href="http://www.activecampaign.com/email-marketing/blacklists/">blacklisted</a> and  prevent your messages from being delivered to millions of users of popular web e-mail providers such as Gmail, Hotmail, and Yahoo mail. In spite of these potentially very significant consequences, many businesses that rely on e-mail marketing as a major part of their advertising efforts fail to understand the steps that you can take to prevent spam complaints from being submitted. Consequently, they suffer from low <a href="http://www.activecampaign.com/email-marketing/deliverability/">email marketing delivery</a> rates.</p>
<p>The first and most important step you can take is to include an unsubscribe link in every message. Beyond this, the unsubscribe link should be two things: obvious and painless. It may seem counter intuitive to place a large and readily apparent unsubscribe link in your messages, but the fact is that people who enjoy your messages will ignore it anyway, and people who want to unsubscribe will do so quietly without causing you any grief. You also want a completely painless unsubscribe process. Ideally, a single click and it&#8217;s all done. The less complicated or frustrating this process is, the fewer spam complaints you are likely to get.</p>
<p>Another thing to keep in mind when you are sending out mailings is that the large mail providers use system-wide filters. This means that if a certain number of Hotmail users flag your messages as spam, it becomes more likely that your messages will be automatically routed to Hotmail users&#8217; spam boxes. Most people never check their spam box for legitimate mail they might have missed, so your mailings will simply never be seen. This is why it&#8217;s very important to make your messages appear as legitimate as possible to your recipients.</p>
<p>The simplest way to do this is to optimize your subject headings. Each message&#8217;s subject line should make it exactly clear what the message contains, and in a professional manner. For our own newsletter, for example, we start each message&#8217;s subject with the text “ActiveCampaign News:” followed by a description of the individual newsletter, such as “Products Updates &amp; New Services.” This makes it clear that you are receiving a newsletter from ActiveCampaign, and makes the recipient aware of the message&#8217;s purpose right away. There is much less chance that this will be mistaken for spam than if the message were titled something like “Great New Products!”</p>
<p>You can also help people to recognize your messages by using clear and predictable sender information, such as your company name, e-mail list name, or personal name, depending on what subscribers to your particular list would be likely to expect. Our company newsletter is addressed from “Company Name, Inc.” and is sent from the e-mail address info@ourdomainname.com, exactly as one might expect. If you maintain a mailing list called the “Dog Breeding Newsletter,” you would probably be better off using the list name as a From header rather than “XYZ Kennel” or “xyzkennel@somedomain.com&#8221;</p>
<p>Finally, you can avert many problems by simply reading and promptly replying to any complaints are requests that you receive by e-mail. If someone writes to you to ask that they be unsubscribed, it will be much better to simply remove them from the list rather than send them an unsubscribe link. You may also be able to retain a reader who otherwise may have unsubscribed by responding to concerns about mailing frequency, content, or other issues that may arise. By being responsive to your readers, you will build up profitable long-term relationships and benefit from their word of mouth.</p>
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		<title>Maximize Your Email Campaigns With A/B Split Testing</title>
		<link>http://www.activecampaign.com/blog/email-a-b-split-testing/</link>
		<comments>http://www.activecampaign.com/blog/email-a-b-split-testing/#comments</comments>
		<pubDate>Fri, 16 May 2008 18:09:12 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[campaign]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[Content]]></category>
		<category><![CDATA[e-mail marketing]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[email broadcast software]]></category>
		<category><![CDATA[email campaign software]]></category>
		<category><![CDATA[email campaigns]]></category>
		<category><![CDATA[email marketing software]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[split testing]]></category>

		<guid isPermaLink="false">http://www.activecampaign.com/blog/2008/05/16/email-a-b-split-testing/</guid>
		<description><![CDATA[It&#8217;s an accepted wisdom that maintaining an e-mail list and sending out regular e-mail updates is a good idea for your business. But let&#8217;s think about why this should be. Of course, it&#8217;s a good idea to have an open channel of communication with your clients, because it keeps them from forgetting about you. A [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><img src="http://support.activecampaign.com/bin/image_2166631.jpeg" alt="Learn to target your market with e-mail A/B Split Testing" width="250" height="248" align="left" />It&#8217;s an accepted wisdom that maintaining an e-mail list and sending out regular e-mail updates is a good idea for your business. But let&#8217;s think about why this should be.</p>
<p>Of course, it&#8217;s a good idea to have an open channel of communication with your clients, because it keeps them from forgetting about you. A professional newsletter can also increase recipients&#8217; perception that you are familiar and established, and so makes it easier for them to buy from you. But in the end, like everything else in business, it comes down to the payoff. What is the final objective of your email campaign? Better yet, what is the objective of the very next e-mail you&#8217;re going to send out?</p>
<p>If the objective is to win a sale, then you&#8217;ll already be very clear on this. But often, maintaining a mailing list involves sending out a number of messages with less decisive agendas. You can improve your e-mail marketing campaigns immensely by doing three simple things:</p>
<p><strong>1. Set a goal for every message you send out.</strong></p>
<p>What would you like for this particular newsletter to accomplish for your business? Do you want to inspire your recipients to click through to your web site? Are you hoping to get them to forward your newsletter to their friends so you can grow your membership? Do you want them to fill out a survey? Do you simply want them to <em>trust you more</em>?</p>
<p><strong>2. Think of a couple of different ways you might accomplish this.</strong></p>
<p>If you&#8217;re trying to get your message recipients to trust you, then your job is very easy. All you have to do is give them information that is both authoritative and immediately useful to them, and ask for nothing in return. Of course, you&#8217;ll have to have this type of information first, so this type of goal is excellent if you are an authority on the topping of your newsletter.</p>
<p>If you&#8217;re aiming to induce a specific action, your strategy will be similarly rational: in most cases, you&#8217;ll just ask them to do what you want them to do. That isn&#8217;t really as simple as it seems, of course. Is it better to ask at the beginning of a message or at the end? In the middle? Should you give them a whole paragraph to pitch the action or just set it aside in a colored box apart from your content? These variables will be different for every newsletter based on the preferences of your demographic and the nature of the information you&#8217;re sending out. How do you determine which is best for your purposes?</p>
<p><strong>3. Test them against each other.</strong></p>
<p>Just set up your <a href="http://www.activecampaign.com/email-marketing/addon.php?addon=ab_split">A/B Split test</a> in our <a href="http://www.activecampaign.com/email-marketing/">Email Marketing</a> software and send out your mailing. Then pay attention to the results and <em>note them for future mailings</em>. See how easy that was? Now you know something about your client base that you never knew before&#8211;you&#8217;ve learned a little something about how to induce them to perform a specific action. In your next newsletters, you can keep right on putting that technique to work, or (and here&#8217;s the real secret) <strong>keep testing</strong>. Do a split test every single time you send out a message, and your <a href="http://www.activecampaign.com/email-marketing/copywriting/">email copywriting</a> style will just keep getting better and better. It&#8217;s just a little more work, and the results can scale exponentially. Use the insights of all of your previous tests to design each of your next tests, so that your knowledge of your customers snowballs into&#8230; dare I say&#8230; absolute power. Or, at the very least, you can get more people to forward your messages to their friends  <img src='http://www.activecampaign.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Don&#8217;t think small with these insights either. Everything you learn about getting someone to click through to your site is also an insight that can potentially be used to win a sale. Knowledge is money.</p>
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		<title>How to increase e-mail delivery rates, part 1: Avoiding spam filters</title>
		<link>http://www.activecampaign.com/blog/how-to-increase-e-mail-delivery-rates-part-1-avoiding-spam-filters/</link>
		<comments>http://www.activecampaign.com/blog/how-to-increase-e-mail-delivery-rates-part-1-avoiding-spam-filters/#comments</comments>
		<pubDate>Fri, 21 Mar 2008 19:20:20 +0000</pubDate>
		<dc:creator>Jason VandeBoom</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[e-mail marketing]]></category>
		<category><![CDATA[email deliverability]]></category>
		<category><![CDATA[mailing list management]]></category>
		<category><![CDATA[mailing lists]]></category>
		<category><![CDATA[spam]]></category>

		<guid isPermaLink="false">http://www.activecampaign.com/blog/2008/03/21/how-to-increase-e-mail-delivery-rates-part-1-avoiding-spam-filters/</guid>
		<description><![CDATA[One of the most frequent questions we hear from people who are looking into or using Email Marketing is how to ensure that their e-mail reaches its intended audience and gets looked at. In this post and the next post, we will get a solid introductory grasp of the subject of email deliverability. The first [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>One of the most frequent questions we hear from people who are looking into or using Email Marketing is how to ensure that their e-mail reaches its intended audience and gets looked at. In this post and the next post, we will get a solid introductory grasp of the subject of <a href="http://www.activecampaign.com/email-marketing/deliverability/">email deliverability</a>.</p>
<p>The first thing to look at, obviously, is spam filtration. If your message is filtered as spam, it will probably never be read, so preventative measures are definitely in order. The single most important thing you can do to make sure your messages don&#8217;t get marked as spam is also the simplest and most logical: don&#8217;t send spam! Send quality content at reasonable intervals. If the message you&#8217;re sending contain a sufficient quantity and variety of original text, you&#8217;re not likely to have to worry about trying to do anything sneaky to get past the spam filters.</p>
<p>You can also improve the delivery rate of your messages by improving the &#8216;relationship&#8217; between your own server and those of the receiving servers by setting up a <a href="http://www.activecampaign.com/email-marketing/spf/">Sender Policy Framework</a> (SPF), which reduces the chances that spammers will be able to use your domain name by specifying which computers are allowed to send e-mail from your domain. Instructions for setting up an SPF for your domain can be found in our <a title="How to set up a Sender Policy Framework for your domain" href="http://www.activecampaign.com/support/tt/index.php?action=kb&amp;article=387">knowledge base article on the subject</a>.</p>
<p>A second line of defense for avoiding spam filtration is to run your message through some spam filters before you send it out to your subscribers. If you&#8217;re using ActiveCampaign Email Marketing, you can use our EmailCheck addon to run your message through an up-to-date copy of SpamAssassin that we maintain on our servers. SpamAssassin is the most popular spam filter on privately maintained servers, and the addon willgive you a list of any specific problems it finds so that you can correct them before sending the message. You can also test your messages against the major webmail services&#8217; spam filters by simply sending a copy of the message to your own accounts on those services. It&#8217;s a good idea to maintain a test mailing list consisting of all of your own e-mail addresses and those of colleagues working with you on your marketing efforts, and to send a copy of each message to this list prior to sending to your main list. That way you can anticipate and correct most problems before they happen.</p>
<p>The third way to prevent your messages from being filtered as spam is to prevent your subscribers from marking your messages as spam. This means <em>always</em> enabling double opt-in features in your <a href="http://www.activecampaign.com/email-marketing/">mailing list management</a> software. It may seem like you&#8217;ll be losing a few subscribers who can&#8217;t be bothered to confirm their subscription, but in the long run those subscribers probably weren&#8217;t that interested in your mailing list anyway, and likely wouldn&#8217;t have remembered signing up in the first place. That translates into more spam complaints.</p>
<p>In my next post on this topic, I&#8217;ll be discussing ways to keep your hard-won subscribers, and maximize the effectiveness of your mailings.</p>
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