Posts Tagged ‘development’
What Is a Web Survey?
3 Feb 2009A survey is a method of gathering information from a number of individuals, known as a sample, in order to learn something about the larger population from which the sample is drawn. Although surveys come in many forms, and serve a variety of purposes, they do share certain characteristics. In order for the objectives of [...]
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- Tags: Attention, campaign, development, email, Memory, Online Survey, Online Surveys, Questions, report, sending, support, Targeting
Rethinking Cron Management…
12 Dec 2008As we are developing the new versions of both 1-2-All and SupportTrio we have put a great amount of detail into usability. The term usability is often used to simply describe the user interface. But, the term encompasses a much larger area of software development.
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- Tags: cron, development, SupportTrio, usability
SupportTrio 3.0 Development
In: Product Updates
28 Aug 2008SupportTrio 3.0 development has begun….
We recently started work on SupportTrio 3.0. Version 3.0 will be a major update to the SupportTrio Help Desk Software.
We will be incorporating hundreds of changes and additions including such things as:
Rewriting the majority of the backend code
Improving the speed and responsiveness of the entire application
Leaving 99% of the source code [...]
- (16) Comments
- Tags: Content, db, development, encode, new, php, source code, speed, support, SupportTrio, unencoded, writing
Mambo & SupportTrio (Case Study)
In: General
16 Jul 2008The Mambo foundation is a volunteer, non-profit organization charged with the governance of the Mambo open source content management system. Mambo is free software released under the GNU/General Public license and like all such projects, dealing with emails and organizational issues takes valuable time away from software development. They use SupportTrio to manage both time [...]
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- Tags: archive, campaign, communication, Content, development, download, email, free software, helpdesk, Loaded, new, software, spam, support, SupportTrio
The urge to rewrite software
In: Programming
28 Mar 2008Having previously been a programmer myself, I can attest to very real and maddening phenomenon that affects nearly everyone in this line of work: the urge to rewrite. It comes on hard and fast, usually immediately after finishing a piece of software. Sometimes it even comes on smack in the middle of your efforts.
The reason [...]
PHP Programmer(s) Wanted
In: General
30 Oct 2007We are currently looking for highly motivated & talented PHP / MySQL software programmers to join our team.
Our work includes: Working in collaboration with other developers to meet our product cycle updates. Introducing new features into existing software and improving the code base and techniques currently being used. Taking part in new product development. From [...]
SwiftTraction Projects and Actions
In: Product Updates
3 Aug 2007The SwiftTraction Beta got another new report today along the same lines as yesterday’s addition. This one displays a comparison of the times that each of your users has spent performing a particular action, and compares that time to any estimates you’ve alloted for the Action.
While our test data isn’t extremely comprehensive at the moment, [...]
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- Tags: campaign, copy, development, new, report, support, usability
The SwiftTraction beta just got a new report that displays the relationship between your set time estimates for each project and the actual time spent on the projects so far. This is a good thing for two reasons.
First, and perhaps somewhat obviously, having constant access to your running totals and visual representations of your progress [...]
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- Tags: campaign, db, development, new, report, support
PHP & MySQL Version Requirements
In: Product Updates
16 Jul 2007Currently all of our products have a base requirement of PHP 4.3+ and MySQL 3.23+
You may have noticed recently that PHP.net declared that they will no longer be supporting PHP 4 as of December 31st 2007. Also there has been a widely publicized project called GoPHP5. The idea behind GoPHP5 is to [...]
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- Tags: db, development, mysql, php, support, SupportTrio, TrioLive
We’re Hiring!
In: General
14 Jun 2007Do you have a passion for web applications and an intense knowledge of PHP/MySQL?
Thrive in an atmosphere that appreciates an accomplished base of talent and skill sets. We recruit team-oriented individuals who exhibit strong creativity and sound [...]
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- Tags: campaign, chicago, communication, development, mysql, new, php, software, Story, support, writing
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