Comments on: SupportTrio & External Login Sources http://www.activecampaign.com/blog/supporttrio-external-login-sources/ ActiveCampaign - Development, PHP, Programming & More... Fri, 12 Mar 2010 23:13:28 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: How To: Create your own external login source | ActiveCampaign, Inc. http://www.activecampaign.com/blog/supporttrio-external-login-sources/comment-page-1/#comment-68845 How To: Create your own external login source | ActiveCampaign, Inc. Tue, 03 Mar 2009 17:26:14 +0000 http://www.activecampaign.com/blog/2008/10/07/supporttrio-external-login-sources/#comment-68845 [...] A while back we released a feature that allows certain ActiveCampaign products to authenticate users with an external login source. This feature is currently supported in KnowledgeBuilder 3.x and SupportTrio 2.x, and will soon be included in every ActiveCampaign product. [...] [...] A while back we released a feature that allows certain ActiveCampaign products to authenticate users with an external login source. This feature is currently supported in KnowledgeBuilder 3.x and SupportTrio 2.x, and will soon be included in every ActiveCampaign product. [...]

]]> By: Alex http://www.activecampaign.com/blog/supporttrio-external-login-sources/comment-page-1/#comment-66797 Alex Thu, 27 Nov 2008 02:49:08 +0000 http://www.activecampaign.com/blog/2008/10/07/supporttrio-external-login-sources/#comment-66797 That makes no sense..... lets say that I'm running site where VB is my community forum and Support Trio is my Support system... based on what you just wrote, my clients need to create another login to use VB while other people including just participants on the forum , have access to support without creating separate login. From the usability standpoint it is very weird. I would rather share login info for both, so users can login with the login info everywhere. I know by autopsy, that people hate to create separate logins for each system especially if both are located on one site. That makes no sense….. lets say that I’m running site where VB is my community forum and Support Trio is my Support system… based on what you just wrote, my clients need to create another login to use VB while other people including just participants on the forum , have access to support without creating separate login.

From the usability standpoint it is very weird. I would rather share login info for both, so users can login with the login info everywhere. I know by autopsy, that people hate to create separate logins for each system especially if both are located on one site.

]]> By: Jason http://www.activecampaign.com/blog/supporttrio-external-login-sources/comment-page-1/#comment-66737 Jason Mon, 24 Nov 2008 17:04:40 +0000 http://www.activecampaign.com/blog/2008/10/07/supporttrio-external-login-sources/#comment-66737 Existing vBulletin users could log into SupportTrio. SupportTrio does not affect your external systems (such as vBulletin) at all so SupportTrio users cannot log into vBulletin. Existing vBulletin users could log into SupportTrio. SupportTrio does not affect your external systems (such as vBulletin) at all so SupportTrio users cannot log into vBulletin.

]]> By: Alex http://www.activecampaign.com/blog/supporttrio-external-login-sources/comment-page-1/#comment-66685 Alex Sat, 22 Nov 2008 20:04:10 +0000 http://www.activecampaign.com/blog/2008/10/07/supporttrio-external-login-sources/#comment-66685 I'm lost a little... can existing Support Trio users login to vBulletin .....is it more like login share? both ways? I’m lost a little… can existing Support Trio users login to vBulletin …..is it more like login share? both ways?

]]> By: Peter http://www.activecampaign.com/blog/supporttrio-external-login-sources/comment-page-1/#comment-65515 Peter Wed, 08 Oct 2008 14:34:48 +0000 http://www.activecampaign.com/blog/2008/10/07/supporttrio-external-login-sources/#comment-65515 Nope--there's no need to create users ahead of time. You can simply log in with the external source. Nope–there’s no need to create users ahead of time. You can simply log in with the external source.

]]> By: Philippe http://www.activecampaign.com/blog/supporttrio-external-login-sources/comment-page-1/#comment-65511 Philippe Wed, 08 Oct 2008 08:10:29 +0000 http://www.activecampaign.com/blog/2008/10/07/supporttrio-external-login-sources/#comment-65511 For external login, is it necessary for users to be created first in supporttrio ? For external login, is it necessary for users to be created first in supporttrio ?

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