email marketing & customer service blog ActiveCampaign

Live Chat: Subtlety goes a long way

by Peter on March 26, 2008

One of the recent changes we made with Live Chat’s desktop client in v1.18 is very subtle, but I really appreciate it. In the latest version, we added a small (very small!) bit of code that makes the window and its taskbar slot flash when a new message comes in.

We never had it before. It’s pretty common in an instant-messaging application, which TrioLive really isn’t, but it does happen that Live Chat is in the background at times while you’re off looking at something else; reading email, or news, or whatever else. And now when you have a message pop into one of your chat sessions, you’ll know.

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