Survey Software 2.0 Beta

Today we release Survey Software 2.0 Beta 1. Existing clients can download this beta by logging into the support center. Or you can email to request to be included in beta testing.

This is an extensive re-write and update to our Survey Software product.

Some of the new/updated areas include:

  • New intuitive AJAX interface
  • New style manager with CSS controls
  • Drag and drop re-ordering of questions and pages
  • graphics library
  • many bug fixes over the previous version
  • New reporting options and simplified reporting interface
  • Enhanced CSV exporting of data
  • Much more…

Email Marketing & Live Chat Desktop Apps Stable

Both the Email Marketing Desktop Monitor and the Live Chat Desktop app have been released as stable versions and are no longer beta.

Both applications can be downloaded through the support center.

A/B Split Testing Add-On For Email Marketing

Today we released a new add-on for ActiveCampaign Email Marketing Software.

This add-on allows you to perform a/b split testing as part of your email campaigns. Email Marketing will automatically distribute the two messages evenly between two randomly assigned groups within a single mailing list. You are then offered full statistical data for each version of the message to help you determine which strategies are most effective for your mailing list.

Here are some screenshots:

Using the already powerful graphing and statistical analysis tools in Email Marketing you can now compare both messages side by side. See which message produced the highest click-through rate, reads, etc…

Creating an A/B Split mailing is just as easy and convenient as creating a regular mailing in Email Marketing. The only difference is that you have two messages to create. You are able to set the from, subject, body, etc., for both messages uniquely.

The conventional A/B split testing technique often used in web site marketing and testing is now available for email marketing.

How to order:

New Live Chat Web and Desktop

We’ve just released a new version of our Live Chat web software (1.36) along with its Desktop client (1.03). In the web version, we’ve implemented quite a few optimizations to increase speed, particularly with visitors checking in with the server via tracking, and we’re excited about that. But the Desktop client, which hasn’t been updated on our servers in a while, has received quite a few updates — particularly to its look and feel — so we’re really excited about the future of Live Chat in general. If you haven’t yet, you should download the program and give it a try.

KB 2.61 & DB Sync For Articles

We recently released KB 2.61 which has a couple of minor bug fixes along with a quite handy new feature.

When you click on “Articles” you will now see a new option in the sub menu entitled “DB Sync”

For those familiar with the Email Marketing  add-on (Db Sync) you will find this feature quite similar. This feature allows you to connect to any external MySQL database and fetch your articles to synchronize with Knowledge Management. You can setup arguments and rules for which rows from your external database to fetch and there are a variety of sync options.

Below you will find some screenshots of this feature in action. Should you have any questions just let us know.

New version of Live Chat

A new version of ActiveCampaign Live Chat Software, version 1.34, has been released today. Along with many other changes, a good deal of memory optimizations have been committed that should lessen the load on your web server. With Live Chat’s Desktop application maturing as well, it’s a good time to upgrade to the latest version.

Email Marketing Monitor Beta (Desktop App.)

We have released the first beta of our new Email Marketing Monitor App. This desktop application allows you to monitor your messages in queue along with your scheduled mailings. It also acts as a cron emulator which will help eliminate any stalling issues you may have on your server.

Here are some screenshots:

You can download Email Marketing Monitor Beta (Desktop App.) through our support center.

Should you have any comments or suggestions – please let us know.

Updated Language Files

We have recently updated some of our language files that we are now including in our regular distributions.. Below you will find a sampling of what is currently available.

If you have a language file that you may be interested in sharing with the community let us know at

Live Chat Desktop Beta

Live Chat Desktop Beta 1 is now available for download. Existing Live Chat clients can download the desktop beta by clicking here.

A number of clients have asked if we will follow others and make the desktop application a paid add-on. Our simple answer is no. Live Chat desktop will be freely available for any Live Chat client.

While this download has been marked as a beta product, we have been internally using Live Chat Desktop for some time and have worked out the major quirks ahead of time for our beta testers.

Here are some screenshots…

We are just getting started with the Live Chat Desktop feature set. Any issues or feedback can be posted in the Live Chat Desktop Forum.

Recurring Mailings in Email Marketing

Any avid Email Marketing user already knows that we have schedule send options along with our Auto-Remind (plug-in) to send time sensitive mailings. These features allow you to send your mailing on a specific date/time (with schedule send) or use subscriber data (such as a birth day) to send on a specific date, month, or year (with Auto-remind plug-in).

With Email Marketing version 4.52.11 we have added recurring options to the already popular schedule send feature. The feature is being included as part of the schedule send feature group and gives you the option to recur on a daily, weekly, monthly, or yearly interval.

More information about version 4.52.11 can be found here.

Existing Clients

All Others