Comments on: How to make better web surveys http://www.activecampaign.com/blog/how-to-make-better-web-surveys/ ActiveCampaign - Development, PHP, Programming & More... Fri, 12 Mar 2010 23:13:28 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: 4 great reasons why you should be doing web surveys http://www.activecampaign.com/blog/how-to-make-better-web-surveys/comment-page-1/#comment-77062 4 great reasons why you should be doing web surveys Tue, 02 Mar 2010 00:22:38 +0000 http://www.activecampaign.com/blog/2008/04/14/how-to-make-better-web-surveys/#comment-77062 [...] why great web based surveys are so powerful. They allow you to tap this type of information directly at the source, a little [...] [...] why great web based surveys are so powerful. They allow you to tap this type of information directly at the source, a little [...]

]]> By: David http://www.activecampaign.com/blog/how-to-make-better-web-surveys/comment-page-1/#comment-60669 David Thu, 22 May 2008 15:20:41 +0000 http://www.activecampaign.com/blog/2008/04/14/how-to-make-better-web-surveys/#comment-60669 Hi Jim, thanks for your comment. As awkward as it may seem at first, usually the best way to ask is just to come right out and ask. Look back through the archives of our own blog for some examples of this. Like, "If there was one thing you could change about SupportTrio..." When people invest financially in your products and services, they often become personally invested as well. This is because they want to feel like they have made a good decision. And they're usually brimming with ideas about how they could feel even better about that decision.   That's why I think a suggest a feature page like the one at http://www.activecampaign.com/suggest/ should not just be for software companies. Every company that deals with people should be asking their clients what they want to be offered. Not doing that is like turning down money. Hi Jim, thanks for your comment.

As awkward as it may seem at first, usually the best way to ask is just to come right out and ask. Look back through the archives of our own blog for some examples of this. Like, “If there was one thing you could change about SupportTrio…” When people invest financially in your products and services, they often become personally invested as well. This is because they want to feel like they have made a good decision. And they’re usually brimming with ideas about how they could feel even better about that decision.
 
That’s why I think a suggest a feature page like the one at http://www.activecampaign.com/suggest/ should not just be for software companies. Every company that deals with people should be asking their clients what they want to be offered. Not doing that is like turning down money.

]]> By: JimG http://www.activecampaign.com/blog/how-to-make-better-web-surveys/comment-page-1/#comment-60220 JimG Sun, 11 May 2008 01:28:02 +0000 http://www.activecampaign.com/blog/2008/04/14/how-to-make-better-web-surveys/#comment-60220 There's a saying I once heard from a former CEO at his keynote speach... Sell what your customers are buying, or they'll buy it from someone else. How do you ask what's missing from your products or services? There’s a saying I once heard from a former CEO at his keynote speach…

Sell what your customers are buying, or they’ll buy it from someone else.

How do you ask what’s missing from your products or services?

]]>