Archive for the ‘Programming’ Category

A while back we released a feature that allows certain ActiveCampaign products to authenticate users with an external login source. This feature is currently supported in KnowledgeBuilder 3.x and SupportTrio 2.x, and will soon be included in every ActiveCampaign product.
I wanted to share how dead simple it is to get started creating a new login [...]

I often encounter situations where someone is dedicating their time to server specs yet overlooking some of the most basic optimization options available.  One of these basic optimization options include looking into your MySQL configuration and actually setting it to properly use the resources available on your server.

As we are developing the new versions of both 1-2-All and SupportTrio we have put a great amount of detail into usability.  The term usability is often used to simply describe the user interface.  But, the term encompasses a much larger area of software development.

There are some exciting changes occurring at ActiveCampaign. We have a number of new updates in the works, KnowledgeBuilder 3.0 is about to be released into beta testing, and we are making some changes in the way you are able to customize all ActiveCampaign products.
The ability to customize ActiveCampaign products is of great concern [...]

One of the ways that we increase the overall speed and security of our web-based software is by pre-compiling the PHP code. The tools that we use to do this are called Zend Optimizer and Ioncube. You actually only need one or the other in order to encode PHP scripts, and I’m not aware of [...]

Firefox 3

In: Programming

3 Apr 2008

I’m experimenting a bit with Firefox 3, since the stable release should be out soon. There are still some issues: the bookmark manager, in particular, seems to get confused when I move bookmarks around, moving them to the wrong spot; even cloning separators rather than moving them. Stress-testing some AJAX didn’t work out [...]

Having previously been a programmer myself, I can attest to very real and maddening phenomenon that affects nearly everyone in this line of work: the urge to rewrite. It comes on hard and fast, usually immediately after finishing a piece of software. Sometimes it even comes on smack in the middle of your efforts.
The reason [...]

One of the recent changes we made with TrioLive’s desktop client in v1.18 is very subtle, but I really appreciate it. In the latest version, we added a small (very small!) bit of code that makes the window and its taskbar slot flash when a new message comes in.
We never had it before. [...]

We recently introduced a new section of our site that will be dedicated to helping you customize your ActiveCampaign products.  The new section currently contains all the information you need to customize the style, templates, languages, modify php source in certain files, and more.
We will continue to update this section as the options to [...]

Just a notice to all of our users that will be upgrading to PHP 5.25 and above.
Ioncube loaders files will now have to be placed in the extensions directory. Run time loading (as it worked in the past) will not work anymore due to changes in PHP starting with PHP 5.25.
For more details and [...]


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