With the thousands of users using ActiveCampaign Email Marketing every single day we have seen some amazing email designs.

Many users are often looking for inspiration or examples of what could be done with email design.  To help connect designers and non-designers we will be starting to highlight some of these designs and the companies that have created them.

If you have an email design that you think is amazing simply forward the email to design-gallery@activecampaign.com. You can include some basic information about your company as well.  You do not need to be a design related company.

In addition to sharing your design work you will you get free brand recognition and company details listed on our site.

We have a long history of using product feedback and truly listening to our clients.  In the past we have used a combination of our forum and a feature suggestion form to collect and discuss feedback internally.

A while back we switched everything over to be centralized at feedback.activecampaign.com This allows people to vote on features, suggest new items, and follow the progress of what feedback we are working on along with which items we have completed.

The next time you have an idea for how something could be changed or a new feature that you would find useful – drop by feedback.activecampaign.com and let us know.

Leading email marketing software company makes it easier for marketers to create, send, and track email marketing campaigns.

Chicago, Il (PRWEB) September 1, 2009 – ActiveCampaign, a leading email marketing software developer, announced today the newest version of their flagship email marketing software, 1-2-All 5.0, designed with improvements to make email marketing easier for companies that want to send targeted email newsletter campaigns.

“There are hundreds of new features and enhancements with 1-2-All 5.0 including a redesigned interface, advanced email split testing, powerful new segmenting options, subscriber actions, new reports, and much more,” said Jason VandeBoom, CEO of ActiveCampaign. “Our latest 1-2-All email marketing software solution was re-written from the ground up to enhance the end user experience, making it easier to create, send, and track email marketing campaigns.”

The New 1-2-All 5.0 features include improved segmenting, subscriber actions, conditional content, embedded RSS in any messages, new options to require unsubscribe links, require opt-ins to be on, and other features designed to help email marketers improve their workflow and business processes. Additional features include multiple list management, email newsletter software campaign creation wizard, improved split testing, new link tracking options, ability to convert html messages to text, and an improved email newsletter preview feature.

“Our new workflow makes email marketing easy for beginners to advanced marketing professionals including full API access, making the new 1-2-All email marketing software the leading email marketing solution,” said VandeBoom. “We took feedback from thousands of customers and designed the new 1-2-All email marketing software to improve usability, saving email marketers time and money.”

The new 1-2-All 5.0 email marketing software features multiple reselling models (either pay a one-time user license fee or utilize the pay-as-you-go option). ActiveCampaign customers or reseller partners can resell email marketing software 1-2-All 5.0 easier with new features including free trial accounts for your potential clients, and the ability to set limits per account and change pricing models according to the reseller’s specific requirements.

“Our new 1-2-All email marketing software reseller plans provide complete flexibility for ActiveCampaign resellers to earn additional revenue and provide email marketing software to their clients,” said VandeBoom. “Email marketing software resellers receive many benefits including only pay for what they use, free support, free upgrades, ability to rebrand the 1-2-All 5.0 email marketing software, and the ability to remove all references to ActiveCampaign for a complete white label solution.”

About ActiveCampaign

ActiveCampaign, established in 2003 and developers of leading Internet marketing software and web based tools including their flagship product 1-2-All email marketing software solution and many other tools to help website owners and marketers. ActiveCampaign’s Internet tools are designed to improve business processes. Currently more than 30,000 companies and organizations including web designers, web hosts, design firms, small businesses, and Fortune 500 companies, use ActiveCampaign products and services. ActiveCampaign provides full support on all products and services through a highly trained team of software developers and email marketing experts. Customers are guaranteed that support will be handled by proactive, talented team members located in the ActiveCampaign’s downtown Chicago office.

For more information about ActiveCampaign, visit http://www.activecampaign.com.

Media Contact:

Jason F. VandeBoom
CEO

ActiveCampaign

1 (312) 201-0300 option 4
press [at] activecampaign.com

The holiday season means many things to many people. For some its a time for family and tradition. For others, the end of the year brings with it the promise of renewal, redemption, and rejuvenation.

Its a time for looking back at the past while keeping an eye towards the future.

Whatever your background or traditions we hope that this time of year holds special meaning for you too.

Holiday Office Hours

Our office will be closed from December 24th through December 28th.

We will be providing limited web based sales & support during this time.

On behalf of the entire ActiveCampaign staff I would like to take this time to wish everyone a safe, happy holiday and a prosperous new year. As always we wish you the best. Thank you.

Do you have an interesting experience with an ActiveCampaign product/solution?  Would you like to share how you use one or more of our products as part of your business?

We are gathering case study participants in order to promote the practical benefits of our product offerings as well as  illuminate their application in a variety of contexts and settings.  Case studies provide an invaluable measure of the strength and benefits of our product offerings. More importantly, we want to know who our clients are so that we can build around their goals in the future.  As a valued client, your participation is greatly appreciated.

Click here to fill out our case study form

We recently expanding our set of services that we offer to now include:

• Email Templates / Styles / Branding Customizations
• Software Customization
• Custom Email Template Design
• Data Integration / Data Importing Services

We have updated our hosted survey service to offer

Unlimited Surveys.  Unlimited Users. Unlimited Responses.

For only $19.95/mth.  Unlike traditional hosted survey services, you will not have to worry about responses, overage fees, etc…

Here is more information about ActiveCampaign Survey Software.

The Mambo foundation is a volunteer, non-profit organization charged with the governance of the Mambo open source content management system.  Mambo is free software released under the GNU/General Public license and like all such projects, dealing with emails and organizational issues takes valuable time away from software development.   They use Help Desk to manage both time and resources more effectively.

Mambo developers must work in collaboration from many different locations which makes email key to their communication.   “Email is the key communication tool. The Mambo development team and the members of the Board of the Mambo Foundation are geographically distributed and work in a virtual, online environment.  All email that is not addressed to individuals is managed through the help desk.”  Directing email traffic through a central ticketing system allows multiple members to work together on the same issue if it is not specifically addressed to a particular individual.

Mambo foundation uses the knowledgebase in ActiveCampaign’s Help Desk Software to provide a central location for corporate documents that require routine turn over.  “For the management of Board affairs Help Desk has proven to be an ideal solution.  Previously, corporate documents were kept by officers of the Foundation and handed over to new officers following our annual elections of the Board. This meant that record keeping relied on the diligence of the individuals who handled those documents. Help Desk is used as a central repository and archive. By keeping all documents in the knowledgebase and keeping emails we now have accurate corporate records that are available to future Board members. This gives us confidence that we can not only meet our statutory obligations but also that institutional knowledge is retained for the future – two things that are extremely important and sometimes difficult to achieve in a volunteer environment.”     This improves efficiency and allows accountability that would otherwise be difficult to maintain.

“Volunteer, free software projects tend to have a reasonably high turnover in personnel. People work when they can, in their spare time, and often find it hard to commit their time in advance. By having a central document repository and by handling all email through the ticketing system it does not matter who is around and when. People can come into new roles and read what has happened previously and people can take leave for a few months while knowing that others can step in and take over handling of the enquiries.

“In the past, individuals took responsibility for one or more email accounts. There was no way the rest of the team could be certain that emails were being responded to in a timely manner and no way the team or Board could be certain it was receiving all information. By collecting all emails within the help desk the groups collectively have access to each email and the responses. This has made us more accountable and has improved our responsiveness to enquiries.

“Prior to installing Help Desk we also had issues due to the distributed, virtual team environment we work in. Team and Board members are located all over the world and not everyone has reliable internet connections. Some countries have high fees for bandwidth. This resulted in some Board members being reluctant to take on responsibility for handling email enquiries due to costs – especially as a lot of the email is spam. By using the helpdesk nobody needs to worry about the costs because email goes into the ticket system and is not downloaded to individual’s computers. If someone’s internet connection is down for awhile this is not a problem – responding is a collective responsibility and no longer a burden put on individuals.

“The Mambo Foundation has used SupportTrio for nine months now. The improvements in our responsiveness and productivity have been significant. Best of all, we now have more time to devote to developing the software.”

SupportTrio provides a central framework to allow Mambo Foundation address the challenge of working in an environment that requires the collaboration of volunteers working in different locations.  It also provides a means for maintaining efficiency and accountability in an environment that necessitates a high turnover rate.

Click here for more information about ActiveCampaign Help Desk Software.

By popular demand we now offer both yearly phone support contracts AND per-incident phone support.

This would be in addition to our quick and efficient free web support included with your purchase.  For more details, click here.

A while ago I told you about the new art installation in front of our building. I wasn’t really sure what it was supposed to be at that time or where it had come from or who was responsible. Of course, like any good citizen I relished the triumph of aesthetics in my corner of the city.

On Friday the Tribune carried a story about the sculpture, which is called the “Communication X9″ by an Israeli artist named Yaacov Agam. Yaacov is hopping mad.

It seems the sculpture was originally placed in another part of the downtown area, in an outdoor park that also features massive sculptures by Pablo Picasso and Marc Chagall. Chicago loves a great big sculpture, what else can I tell you? Unfortunately, after a couple decades the paint on Agam’s sculpture started fading and peeling, so the city took it down for restoration.

This is where the trouble begins. The firm hired to perform the restoration–for $300,000!–was supposed to consult with Agam throughout the process in order to make sure that the restoration was true to his original work. The firm says they did, the artist says they didn’t. And now Agam is calling the restored sculpture “an unauthorized copy” of his original work and is suing everybody.

The idea behind the piece is that the subtle changes in color would create the perception of motion for onlookers. I never saw the original, so I can’t say how well it worked, but I don’t think I’ve noticed any perception of motion while gazing at the new and improved model.