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Stopping comment spam in KB

A number of users have been experiencing increased spam issues with KB and comments.

We just released a minor update that will assist with combatting comment spam.  You can turn this on in the settings page for KB.

2 Comments

Comment by Jason E.
2007-03-18 12:30:16

Excellent.

However, on this issue we have seen if a user does not type in the correct code everything that has been written gets lost.

This is also true when a person enters a new ticket.

 
Comment by Milos
2007-03-22 12:31:20

Hi Jason.

This issue has been fixed.

Please download your KB distribution again and re-upload the following files:
/includes/KBCommentContext.class.php
/templates/YOURSTYLE/comment.htm

 
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