New product lines mean additional opportunities to generate revenue through our affiliate program. Our latest product solution was heavily anticipated before it was released. It was heavily sought after by our existing clients even before the product was announced. Not only is it an exciting stand alone product, it integrates well with one of our existing products. With this in mind we present TrioLive to our affiliate members. TrioLive is a powerful web based live help solution that offers real-time messaging for sales, support, or internal communication. It allows you to increase productivity and customer satisfaction by providing immediate online assistance.

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We would like our affiliates to be aware that we recently released TrioLive, a live chat application that promises to be an exciting addition to our product line. As an affiliate you have the opportunity to market a product that was heavily anticipated by many of our clients even before development plans were formally announced. Previously, live chat existed in some form or another on our company site in order to drive sales. We believe that live chat presents an ideal sales model for online retail looking for additional streams of revenue through converting existing site traffic into product purchases. Before purchasing a product at a retail store you are more likely to purchase a product if a sales representative is on hand to answer your questions, assuring you of the reliability of the product. Imagine walking into a deserted retail store with nobody available to assist you. You are more then twice as likely to leave that store in order to browse a similar outfit. This is the unfortunate experience of many site visitors that visit online retail stores. Live chat keeps site visitors on your page so they can ask more questions and this gives you the opportunity to personally present the product to them. They are then more than twice as likely to purchase your product before they stop browsing your site.As with any application that is used for instant messaging, TrioLive is not limited to sales conversions. Look for additional integration with our existing help desk software, SupportTrio. Live chat is an application that was heavily coveted by many of our SupportTrio clients. When TrioLive is installed in the same database as SupportTrio you are able to use SupportTrio’s departments and users. The addition of a live chat application, together with KnowledgeBuilder, our powerful knowledgebase solution, also available as a stand alone product, round out this powerful help desk solution. Another feature that should not be overlooked, TrioLive offers operator to operator chat for internal communication. You can access generated links for TrioLive through logging into your affiliate account. Additional information about TrioLive can be found at:

http://www.activecampaign.com/triolive/