Our first beta release of our new chat application has been released. Incidentally, it is also the first release of anything that I have worked on at ActiveCampaign; I couldn’t say much before now because — well — it wasn’t ready yet!

The exciting thing about TrioLive is not only that it’s new, but it’s new for us. We have used some AJAX in SupportTrio and 1-2-All, but TrioLive represents what is truly an “AJAX” application: everything about it is dynamic; everything about it is immediate.

I’m proud that so many good features went into the first release of the program. Not only chatting, but flash-based reporting, custom fields, chat session rating, chat invitations — they’re all there. The future looks bright as well: extending the integration possibilities between TrioLive and SupportTrio is just one of the things we’re working on.

For those interested in taking a test drive with it, you can download the first beta of TrioLive here. Let us know what you think!