You may have noticed in some of our products (such as SupportTrio) we are adding a new spell checker. Originally using the spell checker Ajax-Spell we decided to take this one step further and start branching the development of our own spell checker into ActiveSpell. We reached an agreement with Ajax-Spell and ActiveSpell 1.0 was created. While you will not see a large number of differences between Ajax-Spell and ActiveSpell at this time - we have an extensive road map we will be covering in the near future. Part of the roadmap is to allow better integration with the product line and reduce the resources / bloat such scripts can have on certain servers.

So what does this mean for you? Better AJAX spell checking will be rolled out into all ActiveCampaign products in the near future and we will be offering ActiveSpell for FREE under the LGPL license.

You can download ActiveSpell here.

A new (stand-alone) version of KnowledgeBuilder has been released. The highlights are fixes for category administration bugs (deleting and moving them), as well as a bug in counting licensed users. A few display bugs were fixed. There were no changes made to the database — however, if you have 2.60.20, it’s worth upgrading to the latest version.

With the release of SupportTrio 2.6 you will see a number of new changes (and additions) to the script.

Starting with 2.6 we have begun to implement a number of “ajax” enabled features. Such features as spell check, viewing indicator, live typing indicator, auto-refreshing of the queue lists etc… enhance the usability of SupportTrio.

• Spell check - We have implemented our LGPL project (ActiveSpell) into SupportTrio. When turned on it allows for spell checking in the admin and public ticket post areas.
• Live viewing indicator - From the early beginning of SupportTrio we have had a viewing indicator. This allows you to see who is viewing the ticket and to avoid working on the same ticket with another admin/operator. With 2.6 we take this one step further. What used to be static (on page load) is now live. So you will be able to see who is entering/exiting the ticket along with who is currently viewing the ticket.
• Live typing indicator - A brand new feature of 2.6 is our live typing indicator. We took the live viewing indicator one step further and now it will alert you when another admin/operator is typing on the ticket you are currently viewing. This ensures that two admins/operators will not reply to the same ticket.
• Auto-refreshing of the queue - The main startup page of SupportTrio is a common screen for all admins/operators using SupportTrio. Prior to 2.6 this page would refresh according to the refresh time set in the “my settings” area. While sufficient for most needs - this also posed certain problems. Starting with 2.6 you will no longer notice a refresh of the page. And when tickets are added or removed from the list you will not lose any checkbox settings in the process.
• Other changes - 2.6 has a number of smaller changes. Including an updated public/admin interface, improved searching, and more.

Existing clients can download 2.6 through our support center. If you are a new user - you can order or request a 30 day trial.

Using the advanced feature set in 1-2-All Email Marketing can help you launch a successful affiliate program. Newsletters that are distributed on a regular basis, containing informative articles, allow you to build a growing list of subscribers. This subscriber base will allow you to use articles and ezines to promote your affiliate programs to an established audience. The message archive of 1-2-All records which subscribers open and read your mailings and which ones have clicked on their links. An informative and well written ezine ad about an ActiveCampaign product can dramatically increase your click through ratings. A regularly sent newsletter can expand upon articles written in previous newsletters and cover more topics in greater depth than a single article alone can.

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With the release of 4.50 we now have two new add-ons for 1-2-All.

Auto-Remind
Birthdays, contract renewals, newsletter loyalty campaigns, and so much more. With the Auto-Remind add-on you can work with ANY date. Including your subscriber fields and subscription date of your subscriber. With these dates you can match the year, month, and day or just the month and day to send date sensitive mailings.
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Flash Forms
Flash websites lack the ability to send form data straight into 12All to collect subscriber information. Using the Flash Subscription Form Add-On, you can now generate your 12All subscription forms from within the application, and gather subscriber information from your Flash website.
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In addition to the two new add-ons we have updated the sync add-on with a number of new features & fixes. Including ability to run the sync via cron, import to unsubscribed list, import into global exclusion list, and more.

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We have now released the final version of 12All 4.5. If you have been waiting until the beta period is over to upgrade, now would be the perfect time to take advantage of the new features.

Click here to order your copy of 12all

Here is a list of highlighted features for this new version:

Click here to order your copy of 12all