SupportTrio 2.5 development has started. We do not have our internal feature list/changelog for 2.5 available to the public at this time, but any feedback or suggestions for SupportTrio 2.5 can be posted at the 2.5 development thread in our forum.
SupportTrio 2.5 Development
Jason / Aug 25

That’s great! SupportTrio is one excellent product!
Though I would hope to see more development being done on KnowledgeBuilder. =p